Terms of service

OVERVIEW

Welcome to Paw Dept! The terms “we”, “us” and “our” refer to Paw Dept. By using our website and placing an order with Paw Dept, you agree to be bound by these Terms of Service. Paw Dept operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Paw Dept is powered by Shopify, which enables us to provide the Services to you.

Please read these Terms of Service carefully. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. To use the Services or purchase products, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide is correct, current and complete. You are solely responsible for maintaining the security of your account credentials.

SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products. However, colors or product appearance may differ due to your device settings. We do not warrant that the quality of any products purchased by you will meet your expectations. All descriptions of products are subject to change at any time without notice at our sole discretion.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. Paw Dept reserves the right to accept or decline your order for any reason at its discretion. We must receive and process your payment before your order is accepted. Your purchases are subject to return or exchange solely in accordance with our Refunds & Returns Policy. You represent and warrant that your purchases are for your own personal use and not for commercial resale.

SECTION 4 - PRICES AND BILLING

Prices, discounts and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed. You agree to provide current, complete and accurate purchase and account information for all purchases. You represent and warrant that the credit card information you provide is true and that you are authorized to use it.

SECTION 5 - SHIPPING AND DELIVERY

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including all trademarks, text, images, and graphics, are owned by Paw Dept, its affiliates or licensors. These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, or modify any material on the Services without our prior written consent.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools which we neither monitor nor have any control over. We provide access to such tools “as is” and “as available” without any warranties. Any use by you of optional tools is entirely at your own risk.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites operated by third parties. We are not responsible for examining the content or accuracy of any third-party materials. We are not liable for any harm or damages related to the purchase or use of goods or services from third-party websites.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Paw Dept is powered by Shopify. However, any sales and purchases you make in our Store are made directly with Paw Dept. You acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Paw Dept.

SECTION 10 - PRIVACY POLICY

All personal information we collect is subject to our Privacy Policy. Because the Services are hosted by Shopify, Shopify also collects and processes personal information in order to provide and improve the Services.

SECTION 11 - FEEDBACK

If you submit feedback, reviews, or suggestions, you grant us a perpetual license to use, reproduce, and distribute such feedback for any purpose. We are under no obligation to maintain feedback in confidence or pay compensation for it.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information in the Services that contains typographical errors or inaccuracies related to pricing, promotions, or availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

SECTION 13 - PROHIBITED USES

You may not use the Services for any unlawful purpose, to infringe upon intellectual property rights, to harass others, or to transmit malicious code. We reserve the right to terminate your use of the Services for violating any prohibited uses.

SECTION 14 - TERMINATION

We may terminate this agreement or your access to the Services at our sole discretion at any time without notice. You will remain liable for all amounts due up to and including the date of termination.

SECTION 15 - DISCLAIMER OF WARRANTIES

THE SERVICES AND ALL PRODUCTS ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE.

SECTION 16 - LIMITATION OF LIABILITY

IN NO CASE SHALL Paw Dept, OUR DIRECTORS, EMPLOYEES, OR SERVICE PROVIDERS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, OR CONSEQUENTIAL DAMAGES OF ANY KIND ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES.

SECTION 17 - INDEMNIFICATION

You agree to indemnify and hold harmless Paw Dept and Shopify from any claims or demands made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law.

SECTION 18 - SEVERABILITY

In the event that any provision of these Terms is determined to be unlawful or void, such provision shall nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed.

SECTION 19 - ENTIRE AGREEMENT

The failure of us to exercise any right shall not constitute a waiver. These Terms constitute the entire agreement between you and us and govern your use of the Service.

SECTION 20 - GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction where Paw Dept is headquartered.

SECTION 21 - CHANGES TO TERMS OF SERVICE

We reserve the right to update, change or replace any part of these Terms of Service at any time without prior notice by posting updates to our website. It is your responsibility to check our website periodically for changes. Your continued use of the Services following the posting of changes constitutes acceptance of those changes.

SECTION 22 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at support@pawdept.store.